Job Description:

The Senior Distribution Manager is responsible for enforcing the strategic distribution approach of S Hotels and Resorts PCL LTD and ensuring that individual hotels effectively optimize available resources to maximize online channels. This role will work closely with revenue management, digital marketing, and e-commerce teams to enhance distribution efficiency and channel performance.

KEY RESPONSIBILITIES:

• Oversee brand website and online travel agent (OTA) rate distribution to ensure optimal visibility and competitiveness. 
• Work closely with Commercials and Revenue team to ensure optimal channel mix through data-driven decision making and continuous performance evaluation. 
• Monitor and manage distribution costs, commission structures, and partner ROIs. 
• Communicate with OTA market managers to analyze performance trends and identify growth opportunities.
• Maintain and update OTA content, ensuring consistency, accuracy, and brand alignment.
• Implement and manage distribution-related systems to enhance operational efficiency.
• Monitor and ensure rate parity across all distribution channels. Collaborate with Revenue and Sales teams to optimize pricing and inventory strategies. 
• Manage booking systems for ancillary revenue streams, optimizing additional revenue opportunities.
• Prepare and present weekly, monthly, and quarterly reports on channel and offer performance to the hotels and SHR management with actionable insights and recommendations. 
• Collaborate with internal teams, including revenue management, marketing, and IT, to align distribution strategies with overall business objectives.
• Track and analyze KPIs including channel contribution, booking trends, conversion, and profitability of channels and partners connected to distribution systems. 
• Stay updated on industry trends, emerging technologies, and best practices to improve distribution performance.
• Lead, mentor, and develop junior team members within the distribution, sales, hotel operation teams or e-commerce functions. 
• Develop and manage detailed project plans, timelines, budgets, and risk assessments for new hotel projects, takeovers, conversions, and rebranding. 
• Coordinate technical and operational transition plans, including IT, HR, brand standards, and procurement. 

KEY REQUIREMENTS

• Bachelor’s degree in a related field such as Business, Marketing, or Hospitality Management.
• Minimum of 5 years of experience in distribution and/or revenue within the hospitality industry.
• Strong analytical and problem-solving skills, with the ability to interpret data and make strategic recommendations.
• Excellent communication and negotiation skills to engage with external partners and internal stakeholders.
• Proven experience with hotel openings, acquisitions, takeovers, or large-scale renovations. 
• Proficiency in Central Reservations Systems (CRS), OTA extranets, global distribution systems (GDS), and channel management tools.
• Fluency in both written and verbal English and Thai is essential.
• Detail-oriented with the ability to multitask and manage multiple projects simultaneously.
• Knowledge of hospitality industry trends, distribution technologies, and e-commerce strategies.