Executive Housekeeper

Join us

Executive Housekeeper

Location: SAii Laguna Phuket

Job Description:

  1. Directs and co-ordinates all subordinate housekeeping staff to ensure that all day to day operational matters are handled on time and that guest expectation are met.
  2. Co-ordinates with front office to ensure that rooms are serviced and turned down according to guest’s requirements and vacant rooms are cleaned for new arrivals.
  3. Monitors the daily servicing of guest rooms, public areas and back of house areas to ensure they conform to requisite standards.
  4. Maintains systems to be able to handle day to day guest requests quickly and efficiently.
  5. Prepares duty rosters, vacation plans and schedules and public holiday schedules to ensure efficient use of human resources.
  6. Ensures employee uniforms are in good condition and laundered as per hotel standards.
  7. Ensure guest laundry is laundered and delivered as per hotel standards, and guests are billed accordingly.
  8. Maintains par stocks for all housekeeping operating equipment and supplies and re-orders as required.
  9. Monitors the standard of work carried out by contractors engaged by the hotel to ensure that it meets the agreed quality.
  10. Oversees inventory control, purchasing, disbursement and control for all aspects of housekeeping operations.
  11. Directs and co-ordinates the mini-bar operation to ensure that all day to day operational matters are handled on time and guests are billed accordingly.
  12. Administers the hotels ‘Lost and Found’ system.
  13. Administers the hotel’s baby-sitting service.
  14. Prepares, monitors and controls the hotel’s annual Housekeeping budget.
  15. Maintain efficient administration within the department preparing and submitting operational reports on time.
  16. Ensures that employee are selected, trained, evaluated and rewarded in compliance with existing employee management system.
  17. Coaches, counsels, disciplines and develops subordinate employee.
  18. Leads and is responsible for the implementation of the internal talent development program.

Essential Job Skills

  • Good English language skills.
  • Strong organizational skills.
  • Ability to lead, motivate and develop a team of individuals.
  • Detailed knowledge of working practices of housekeeping.
  • Strong administrative skills.
  • Ability to cope with pressure

Desirable Job Skills

  • Ability to work a personal computer.
  • Capable of preparing reports and presentations in English.
  • Knowledge of local language.
  • Proven track record in hotel of similar standard in similar capacity

Physical Requirements

  • In possession of all faculties
  • Strong resistance

Education & Experience:

  • College degree plus technical certificate of diploma or above
  • 3-7 years in luxury hotels with at least 3 years of hands-on experience in a similar position

SAii Laguna Phuket
323 Moo 2, Srisoonthorn Road, Cherngtalay, Thalang,
Bangtao Beach, Phuket 83110, Thailand
T +66 (0)76 360-600

Please input your information