Job Description:

Assistant Manager – Corporate IT to organize, coordinate, and manage SHR’s IT infrastructure. Determining SHR’s IT requirements and security infrastructure in place to meet the organization’s information systems requirements.

Key Responsibilities:

• Providing technical support to users/business units with computer or software application problems
• Utilizing new technologies to identify and implement strategies for boosting workplace productivity and efficiency
• Monitoring employee/business unit computer use to ensure compliance with company policies regarding information technology usage and software installation.
• Monitoring backups to protect data from computer failures and natural disasters
• Supporting an organization’s computer systems with information technology, including hardware and software troubleshooting and repair.
• Working with management to develop a plan for implementing new technologies to improve the organization’s operations
• Coordinating with other business units to ensure they are utilizing the most advanced technological tools.
• Ensure that the company’s policies comply with the PDPA, the Computer-Related Crime Act, the Copyright and Patents Act, and any applicable government regulations.
• Evaluate the current data protection framework in order to identify areas of non-compliance or partial compliance and resolve any problems that are discovered.
• Advising the employee or business unit on all data protection-related matters

Key Requirements:

• Previous experience in IT management, preferably in the hotel industry.
• Experience with hotel software like Oracle hospitality product, Infor etc.
• Current technical skills and technological knowledge.
• General knowledge of IT infrastructure technologies and trends, such as networks, databases, business applications, and security infrastructure.
• Abilities to plan and develop contingency plans as required.
• Abilities for travel Up Country.